As a product manager, how to establish credibility and trust in people around you?

Answer

5 Answers

Influencing the C-Suite Stakeholder Management

Linh Lam

Lattice Group Product Manager • 4y

I'm assuming you mean how do you get other people to trust you and believe you are credible? Here's my list! (Can people tell I think in bullets?) Care. It sounds dumb, but would you trust someone who you didn't think cared about you as a person? I don't. Ways to demonstrate this include: taking time to ask questions to get to know someone, following up on small things they've mentioned (their birthday! a thing about their weekend, etc.), or listening when they seem troubled about something. S ...Read More

1,811 Views
Justin Reidy

Loom Director of Product • 4y

Watch the video response on Loom, or reac the transcript below: I've received this question about how to earn the trust of a team many times, usually from folks who are taking over in a product role from an existing PM, maybe it's a new team that's being spun out. And the question is always the same. "I need the team to trust me. I want the team to trust me. How do I build trust with this team". And just as the question is often the same, the answer is the same; no matter what team it is, I alwa ...Read More

1,679 Views
Poorvi Shrivastav

Meta Senior Director of Product Management • 4y

I strongly believe that you need to be 'A' level in your core skills - vision, sequencing, and execution. For leaders, the skillset extends to coaching their teams to be 'A' level in the game.

When you do that consistently, people develop trust in you.

There is no shortcut to gaining credibility in my opinion.

683 Views
Lane Shackleton

Coda Chief Product Officer • 4y

The simple answer is to do what you say you’re going to to do. It sounds simple, but it’s not always easy to achieve. When you make good on your commitments over a long period of time, you gain a deep trust from those around you. On the contrary, when you say you’re going to do something and don’t do it, you begin to erode the trust of those around you. Again, it sounds simple but it’s not easy to do this over a long time with lots of diverse stakeholders. I find that when I don’t do this well, ...Read More

1,019 Views
Sanchit Juneja

Booking.com Director-Product (Data Science & Machine Learning Platform) • 4y

This answer is most often sought by PMs looking to jump to the next career level

Trust is earned. So if you as an PM want to establish yourself as a go-to, reliable person for your manager/stakeholder. You'll have to consistently demonstrate the skills sought in you.

Establishing trust can also be sought by projjecting yourself as a Subject Matter Expert and going out of your way to tackle the most difficult problems within your org

373 Views