How do you ensure alignment when you have two senior executive stakeholders who disagree with each other on the proposed strategy and you are stuck in the middle?
BILL Director of Product Management • 9mo
While not ideal, it's also not uncommon that two executive stakeholders will disagree on some level of strategy on a project. I think the path through this for Product Ma...
1140 Views
Atlassian Head of Product, Enterprise Strategy and Planning • 3y
To resolve this situation, you need to: Establish who is the decision maker (it can't be two people) Summarize conflicting points of view and communicate the process of...
1142 Views
Meta Senior Director of Product Management • 4y
'The stuck in the middle' is often a symptom of a larger problem which results from lack of operating principles for decision making. For example: we follow the DACI mode...
607 Views
Unity Senior Director of Product, Unity Game Engine | Formerly Microsoft, Xbox • 1y
When execs disagree and I’m caught in the crossfire, here’s how I find the path forward:Frame the options: I lay out 2–3 clear paths in a table including options across t...
755 Views
Stripe Product Lead, Financial Infrastructure • 2y
It's a tough situation if you, as a product manager, find yourself stuck in the middle without alignment. There are certain steps you can follow if you're in such a situa...
720 Views
Oh boy, this one is a doozy. Here's how I generally approach this situation - hoping it helps: Make sure your manager is aware of the conflict and see how they might be...
1478 Views
Coda Chief Product Officer • 4y
There are two things I think about in cases like this: fears and steel-manning. I’ve found that one of the fastest ways to help get alignment amongst executives is to sta...
640 Views
Loom Director of Product • 4y
Watch the video response on Loom, or read the transcript below: This question is a tough one. How do you ensure alignment when you have two executives, or sometimes eve...
691 Views
Level AI VP of Product • 2y
When you are stuck between the disagreement of 2 executives, there is no prescriptive playbook to help resolve this since the solution depends on the people involved, the...
568 Views
GitLab Director of Product Management • 3y
When senior executives disagree, you can help getting the situation unstuck by bringing in additional context, information, or factors to consider to the discussion. A fe...
488 Views
Boxford Capital Managing Partner | Formerly Barracuda, SilverSky, Digital Guardian, OpenPages, Cybertrust • 3y
This is a really interesting question. I guess I’ve never really thought about being stuck in between two stakeholders before. Whether they agree with each other or not i...
280 Views
Matterport VP of Product • 3y
Your primary role as a product manager is to ensure doing what is best for your products and customers. To manage conflict with stakeholders, try and listen to their poin...
299 Views
IBM Product Management • 2y
At GitLab we have a DRI (directly responsible individual). The DRI is the one who's decision matters and even if there are senior leaders if they are not the DRI their op...
397 Views
Booking.com Director-Product (Data Science & Machine Learning Platform) • 4y
Carrying forward on the question above, it is imperative for you, as the mediator, to make the stakeholders seek common ground. Practically, this could involve a common s...
325 Views
Adobe Senior Director of Product Management, 3D Category • 2y
I don't think there is a simple answer for this one, as each situation will be different.But first I would say if you see misalignment between them then bring them togeth...
422 Views
Square Product Lead • 2y
Can relate to this question! I definitely struggled with similar situations earlier in my career. Interestingly I got the solution from the executives I was working with ...
393 Views
SAMSUNG SDS Assistant Manager Technology • 4y
Trying to understand views of both stakeholders and discussing Pros and Cons of points shared by both on given proposal would help in bringing more clarity about reasons ...
833 Views
Related Questions
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