What are the top content assets that your CS team utilizes to help customers adopt the product?
2 Answers
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 2y
1. Best practices frameworkPurpose: This is the framework for how we talk about Gainsight’s value proposition and ideally this begins in the sales cycle to understand the...
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Ashby Global Head of Solutions Engineering • 2y
The best type of content for a customer is dependent on their technical abilities, learning style, and end goal. Because of this, it is important to provide the right con...
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