What's your best customer success 30-60-90 day plan to make a big impact at a new company?
Gainsight Director of Customer Success, Meenal Shukla on Customer Success 30 / 60 / 90 Day Plan
March 23 @ 10:00AM PST
Clari Vice President, Customer Success, Nicole Alrubaiyon Establishing the Customer Success Function
February 28 @ 9:00AM PST
Eightfold Director, Customer Success, Rebecca Warrenon Customer Success 30 / 60 / 90 Day Plan
January 17 @ 12:00PM PST
Top Customer Success Mentors
Nicole Alrubaiy
Jellyfish Senior Vice President, Customer Success
Stephen O'Keefe
HubSpot Senior Director, Customer Success
Kiran Panigrahi
Gainsight Senior Director - Client Outcomes
Natasha Evans
Hook Head of Customer
Georgia Glanville Harrison
Braze VP Customer Success, EMEA
Meenal Shukla
Gainsight Senior Director of Customer Success
Rebecca Warren
Eightfold Director, Customer Success
Ben Terrill
Brex Senior Director, Customer Success
John Brunkard
Sitecore Vice President of Customer Success APJ
Jeff Beaumont
Customer Success Consultant
Related Questions
What are some examples of "quick wins" you should aim for in the first 90 days?What does your customer success team org structure look like?What do you think about your first 30/60/90 day goals when coming in as the Head of Customer Success in a startup that didn't have customer success managers before?What's the most effective way to scale a customer success team beyond the first customer success manager?How do you coordinate and work cross functionally with the sales team to create commonly shared KPIs?You're the new customer success manager for a B2B SaaS company that has 40 people and is starting to scale. What should you aim to do in your first month and your first quarter?