Atlassian Head of Product, Enterprise Strategy and Planning • 4y
There are three aspects to selling this well: 1. Empathy. You have to start with acknowledging the validity of a need or ask. Folks often skip that step and go straight to rebuttal. Don't do that - you need to empathize with the stakeholder, understand where they are coming from and really ponder a possibility that their ask may be a good thing to do. This is how you build trust. 2. Narrative of why not. Built upon the understanding of the stakeholder need above, you need to develop a crisp an ...Read More