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How does the product team define successful product operations?

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2 Answers
  1. Casey Flinn
    Casey Flinn

    OEConnection Head of Global Product Operations • 4y

    When I started Product Ops here at realtor.com I started with mission, principles, and northstar metric: Mission: Help level and clear the field on which our people and teams play, so you can do the best work of your career, in a community you love, and positively impact the lives of our users Principles People are our foundation Create the conditions for you to do your best work, grow and find success in your role, and build an enduringly great community of Products People Raise as many boats a ...Read More

    1,555 Views
  2. Katie Cubillas
    Katie Cubillas

    Twilio Sr. Dir, Product - Technology Partners • 4y

    Ultimately I define success as new customer acquisition, ARR, and realized revenue.  However, I also think it's critical to establish strong feedback loops across departments & customers to understand how successfully you're building a connected culture that your customers & internal stakeholder teams feel good about engaging with. I say this because I've noticed that product teams can often operate in a fairly isolated way- remaining in a world of engineer-to-engineer and this can somet ...Read More

    881 Views

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