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2 Answers
Katie Cubillas
Katie Cubillas
Twilio Sr. Dir, Product - Technology PartnersApril 28
Ultimately I define success as new customer acquisition, ARR, and realized revenue.  However, I also think it's critical to establish strong feedback loops across departments & customers to understand how successfully you're building a connected culture that your customers & internal stakeholder......Read More
Casey Flinn
Casey Flinn Sr. Director, Product OperationsFebruary 22
When I started Product Ops here at I started with mission, principles, and northstar metric: Mission: Help level and clear the field on which our people and teams play, so you can do the best work of your career, in a community you love, and positively impact the lives of our users ......Read More