OEConnection Head of Global Product Operations • 2y
Ah yes, I remember this article :) I think the key point Marty makes is "Things go wrong when these two roles are not clearly defined." There are two aspects of "defined" to work out here. From a management and org structure perspective, there needs to be definition of who is accountable for what and how these roles should work with each other written down somewhere to serve as a starting point. The next level of definition occurs between the matrixed individuals when you look at these managemen ...Read More
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