Product Management KPI's
How do you get inspiration for product design when it comes to designing a new product?
After gathering all the requirements and having great insights into users pinpoints, studied competitors, and market trends, How do you then get the inspiration for design layout before talking to your designer to translate all of this into an intuitive user experience
Salesforce Director of Product Management, Tableau Next • 10mo
Even before visuals, clarify what experience needs to exist for the user to succeed.Write a “day in the life” narrative for your user, showing how they’ll use your produc...
1376 Views
Salesforce Senior Director of Product, Agentforce AI Platform • 6mo
To avoid proxy KPIs, start by clarifying the real outcome you want — the change in user or business behavior that defines success. Then ask: “If this KPI moves, does it p...
534 Views
Flexera Chief Product Officer | Formerly Rackspace, Dell • 3y
A good framework I use follows the product adoption lifecyle curve:
At Introduction (think MVP) the main objective is establishing product-market fit.
At Growth you nee...
684 Views
JetBrains Head of Product | Formerly GitLab, Jit.io, Cellebrite, Anima • 4mo
For me, the worst KPIs for Product Managers are the ones that measure output instead of outcome, or that can look great on a slide while customers and the business see no...
417 Views
JetBrains Head of Product | Formerly GitLab, Jit.io, Cellebrite, Anima • 4mo
When I define KPIs for a product and for a team, I start from the maturity of the company and the clarity of the company goals.In more mature companies, where there are c...
424 Views
Twilio Staff Product Manager, SDKs and Libraries • 4y
Developer Audience - now we are talking! As someone who worked as an engineer using SDKs, then building SDKs, and then moved into Product Management, I have a lot of opin...
1266 Views
How do you measure the performance of the product team, considering only product managers, group product managers and product head?
Some companies go through challenges such as excessive bugs, refactoring, in many cases we have the company pursuing the delivery of short-term projects and sometimes the product team is the driver.
Do you believe it is possible to demand performance from a product team based on individual delivery?
Gainsight Director, Product Management • 2y
An ideal Product team would be the one which is aligned and transparent to larger organisation in terms of where they are, where they are going and how they plan to go th...
1454 Views
Atlassian Head of Product, DevOps • 10mo
At the core, good collaboration is built on trust, shared goals, and clarity of roles. I partner closely with engineering managers and design as a triad. We align early o...
1082 Views
Infoblox SVP Product Management, Networking • 6mo
I often use GenAI for aggregating diverse documents and synthesizing details into concise, coherent summaries. Critical caveat: GenAI often misses nuance that domain expe...
655 Views
Carta VP Product, Upmarket & Private Equity • 3y
Get clarity on your role. What are the expectations - where are you the driver, approver or a consultant. What goals are you responsible for. Also decide what role do you...
195 Views
Triple Whale 🐳 Director of Product Management • 1y
This is a challenge all organizations face as they scale. Most of my experience is in startups, and I know first-hand how hard it is to transition from instinct to data-d...
682 Views
Salesforce Senior Director of Product, Agentforce AI Platform • 6mo
One of the most overlooked KPIs in product teams is Time-to-Value (TTV) — how quickly a user experiences the core value after adopting the product.Teams often obsess over...
592 Views
Gainsight Director, Product Management • 2y
Once we choose a team that defines the path to the success of the team - its important to identofy metrics by groups of Financial KPIs, Product KPIs and Customer Satisfac...
395 Views
Optimizely Chief Product Officer • 4y
While there are different specific metrics that marketing and product teams track for product launches, what's critical is the alignment between the two and agreement on ...
2987 Views
Infoblox SVP Product Management, Networking • 6mo
Product management owns the what and why, defining the feature set, prioritization, and fundamental value proposition. Product marketing owns the how and to whom, specify...
789 Views
TikTok Head of Product, AI-powered Automated Services | Formerly Airbnb, Microsoft, Salesforce, Box • 6mo
Absolutely. I like to think about AI’s role in KPI tracking and forecasting across three dimensions:
1. What is happening:AI monitors real-time product and business data ...
2804 Views
Superhuman Head of Product, Enterprise • 4y
+1 to arbitrary! I think setting goals for both new and existing markets may feel like excel magic, some numbers that are based on mainly assumptions and the product mana...
458 Views
Linktree Senior Director of Product Management • 4y
They don't change that much. While most of your KPIs will be around conversion, efficiency and time to completion, you should also be focusing on customer enjoyment/delig...
708 Views
Salesforce Senior Director of Product, Agentforce AI Platform • 6mo
When a product isn’t directly monetized, business impact should be measured through proxy metrics that tie user value to strategic or financial outcomes.Start by asking: ...
539 Views
Linktree Senior Director of Product Management • 4y
It's worth ensuring you collaborate closely with your PMM to ensure you know who is responsible for what along all touchpoints. In general, top of the funnel channels own...
526 Views
Atlassian Director of Product Management (Confluence) | Formerly PayPal, eBay, Intel, Verizon • 4y
Congratulations to you! There are a lot of ways you can pave the path for KPI's at your company as the first hire
The KPI's should be directly based on the business outc...
845 Views
Expedia Group Senior Director of Product, Head of Trust and Safety | Formerly Amazon • 4y
Creating the right mechanisms to manage your stakeholders is critical to managing up and across. Allowing your stakeholders to stay on the pulse of your product while hav...
1341 Views
What would be your advice or go to resources for a PM to build one critical thinking skills?
What would be your advice or go-to resources for a PM to build critical thinking skills?
Bluevine Senior Director of Product Management | Formerly Xero, Practice Fusion • 1y
To expand your critical thinking, stay curious, and ask lots of questions. Early on you might need to focus on your specific area or role to ensure you are driving value ...
695 Views
Aurora Solar Director of Product Management • 3y
I'm a strong believer in "just enough" process, so my answer to questions like this is always some version of "it depends"!
The one piece of process that every team must...
1474 Views
Unity Principal Product Strategy • 1y
See question: “What are good OKRs for product management?” for a general introduction to the topic.
See question: “How do you approach setting crisp KPIs and targets for ...
1509 Views
How do you approach setting crisp KPIs and targets for Engine features and linking them to your topline metrics? Do you directly try to assess visual quality and performance budget?
Game and Engine Features often have success targets that are complex to define, such as visual quality or runtime performance targets (eg. ms budget). These KPIs + targets can also be challenging to link to company topline metrics such as revenue.
Unity Principal Product Strategy • 1y
To build up the best Objectives and Key Results, I usually ask the Product teams to follow a yearly schedule of strategic planning (aligned on fiscal year, ideally also a...
628 Views
Unity Principal Product Strategy • 1y
See question: “What are good OKRs for product management?” for a general introduction to the topic.
I think the metric cost falls naturally into making a solid business ...
2565 Views
How do you define and set SLAs with engineers?
I'm currently struggling to define checkout error rates for our e-commerce platform. We're currently at 1.5%. Personally, I think it's too high. However, I have nothing to substantiate my opinion.
Triple Whale 🐳 Director of Product Management • 1y
This is fundamentally a question about driving technical quality improvements through data-driven decision making. Let me break down the approach...First, let's clarify t...
1474 Views
GitLab Group Product Manager • 1y
Building internal confidence in the product strategy is all about clear, consistent communication and demonstrating progress through tangible metrics. You need to bring p...
663 Views
Pendo Chief Product Officer • 1y
It is important to focus on outcomes, not only shipping features. We can deliver features and not deliver outcomes, so in terms of KPIs, I tend to focus on ARR, or beta s...
1867 Views
Lead Product Manager and GTM Specialist | Formerly Mailchimp - Caspian - Zeda.io • 1y
I think the answer here varies depending on what level of the PM ladder youre in. But, if I were to list down the key pillars, Id say:communication skills - A PM must art...
183 Views
Google Group Product Manager • 3y
I'm a huge fan of all success metrics and OKRs (objectives and key results) being shared between the core cross functional working group.
Of course there will always be ...
1008 Views
How do you scale your customer feedback loop?
You're collecting feedback from many sources. What tools or techniques do you use to scale this process to prevent bottlenecks when disseminating information?
Matterport VP of Product • 2y
There are three broad categories of customer feedback: improvements to existing products, strategic customer problem areas when you zoom out for long-term planning and ac...
1149 Views
How have you dealt with possible overlaps between Product Managers, Business Owners and Marketing?
I was just reading an article by Marty Cagan about the scenario of Business Owners "versus" Product Managers, especially for companies using a matrix organization. Now, I'm living in a similar situation, and not only in the case of Business Owners, but it seems that depending on the side of the organization, the scope of Product Managers is divided more than expected, causing various types of issues. So, I'm curious if other companies, big or small, have also had to deal with this. Here's the link to the article: https://www.svpg.com/product-managers-vs-business-owners/
OEC Head of Global Product Operations • 2y
Ah yes, I remember this article :) I think the key point Marty makes is "Things go wrong when these two roles are not clearly defined." There are two aspects of "defined...
1044 Views
Google Group Product Manager, Google Assistant • 3y
Be your customer as much as you can. Try everything you make multiple times in different scenarios. There's a reason companies like Starbucks and DoorDash have programs i...
4920 Views
IBM Product Management • 3y
Oftentimes as a Product leader, I am tasked with cross-functional work across Go-to-market, R&D, and finance. One of the most critical aspects of cross-functional is ...
1364 Views
Linktree Senior Director of Product Management • 4y
My CS degree itself was not that important but my CS background and experience as a software engineer was critical to my success. Learning to code, understanding web fram...
1232 Views
Twilio Staff Product Manager, SDKs and Libraries • 4y
In the past I've worked on new library launches, major upgrades, and I'm actually in the process of an end of life (EOL) effort right now. While these types of efforts ha...
1451 Views