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What is your strategy for product operations and how are you measuring progress towards it?

I am interested to understand how leaders are setting up their overall strategic direction and goals for product operations, as well as measuring progress.

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1 Answers
  1. Clare Hawthorne
    Clare Hawthorne

    Oscar Health Senior Director, Product Operations • 4y

    As mentioned in another question, my “north star” for Product Operations is to “unlock Oscar’s ability to ship more product, better and faster.” The majority of my team does this by embedding within engineering pods, but everyone can contribute to this goal. As an example, in the last year I took on an outsourcing project, tech-wide coordination for our peak selling season and (partially) redesigned our roadmap process. While measuring success is important, it’s more important to actually do the ...Read More

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