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What soft skills are must-haves for product managers in your experience?

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5 Answers
  1. Andrew Clark
    Andrew Clark

    Jamboree Chief Product Officer | Formerly Confirm, 15Five, Emplify, Formstack • 4y

    Here's one that I don't think gets enough love: humility. Product people are very smart*, and it takes a lot of confidence to say no to a series of good ideas just so you can get to a great one. Very smart, confident people aren't always the most humble. Humility, though, is a key trait as a PM or Product leader. Product work is inexact, and big misses happen. A PMs ability to recognize their missteps early, acknowledge them with the team, and set things on the right course will save time, bandw ...Read More

    1,378 Views
  2. Rishabh Dave
    Rishabh Dave

    Stripe Product Lead, Financial Infrastructure • 3y

    The three important soft-skills for product managers to cultivate in their careers are: Communication (writing, public speaking, persuasion, listening): Product managers need to convey their ideas clearly, actively listen, gain support and key various teams and departments. Strong communication skills help in conveying product vision, requirements, and feedback; some tips to getting better at communication: Practice writing on a regular basis and seek feedback from colleagues who are good in thi ...Read More

    906 Views
  3. Marc Abraham
    Marc Abraham

    Intercom Senior Group Product Manager • 4y

    Curiosity - Product Managers need to be curious. Good PMs will always want to know 'why' or explore the problem a customer is facing. Being open to alternative solutions as well as having a Plan B for when things don't go to plan ... Product Managers need to be able to think in assumptions and hypotheses, and test accordingly.  Communication - Well developed communication and influencing skills are critical for Product Managers. We work with a wide range of stakeholders with a different interest ...Read More

    1,236 Views
  4. Milena Krasteva
    Milena Krasteva

    Walmart Sr Director II, Product Management - Marketing Technology • 4y

    1. Communication! Verbal, Written, and often forgotten but equally important: Non-verbal. Yes, even on Zoom.

    2. Ability to read context and act accordingly

    3. Strategic thinking. Know the difference between strategy and tactics.

    4. Systems thinking vs Design thinking, be proficient in both, know when to apply each

    5. Treat everyone as your customer. Sometimes it means the "right to refuse service". Make that exceedingly rare.

    521 Views
  5. Dalit Heldenberg
    Dalit Heldenberg

    2y

    There are some soft skills that are a must to be a good product manager: Communication: As product manager, your first job is to communicate the 'why', 'what', and 'how' to many people who needs to be involved to make it happen. Product is at the center of the organization, and the product manager is responsible for communicating what the focus is, what should be prioritized, and what we should say no to. They need to explain to different stakeholders various aspects of the product in a way that ...Read More

    241 Views

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