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Have you leveraged Gen AI to communicate and report on things internally to stakeholders? What has been the most valuable artifact that AI has helped you create?
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Pendo Chief Product Officer • November 14
There are so many great tools out there! We recently used NotebookLM to create a "podcast" style update for a product strategy. It was a lot of fun and worked well. We provided several documents to the tool and it was able to quickly create an engaging podcast for the rest of the company. We also use LLMs in Pendo to summarize customer feedback to support our product prioritization. I utilized Zelta.ai to understand trends in support tickets and what customers were saying in sales calls, and it made such an impact on us that we acquired Zelta! This information really helps align sales, support and product around the most meaningful enhancements we can make to ensure our customers love our product.
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