I constantly look at the ROI and/or impacts of outcomes, and discuss those with the key stakeholders before moving forward with customization. What I have found is that people often present solutions without fully understanding the solution's impact on the rest of the tech stack/other users. When you discuss next steps in a positive way, you can get to the problem that they're trying to solve and find a better way to solve it. For example: "I got your request to do a real-time refresh of XYZ dat ...Read More
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