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How do you ensure seamless interoperability between legacy systems and new technology solutions?

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2 Answers
  1. Kayvan Dastgheib-Beheshti

    Payscale VP, GTM Operations & Business Intelligence • 1y

    Interoperability starts with visibility. You can’t bridge gaps between old and new systems if you don’t have a live, documented understanding of what those systems are doing. You need to know what data is flowing where, what dependencies exist, and where failure points could arise. The first thing we do is map the ecosystem, not just a standard tech stack diagram but a detailed systems architecture view. This includes all platforms, all integrations (native and custom), the data schemas involved ...Read More

    425 Views
  2. Bridget Hudacs
    Bridget Hudacs

    Knowledge Vortex Salesforce Functional Analyst • 2y

    My experience with blending legacy systems and new technology is to use a middleware to integrate the two. With middleware integrations, there are a few best practices that I support: Limited admins. Have you been in a system where every user is an admin? Seamless integrations are the big reason (especially if you receive pushback on limiting administrator access to tools) to limit who has access to adjust back end settings in a system. Well-meaning people can disrupt integrations by "just addin ...Read More

    849 Views

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