Question Page

How do you handle objections or concerns that come up during the discovery process?

Brian Tino
AlphaSense Senior Director, Strategic Sales1y
When handling objections throughout the sales process, I generally advise first understanding the 'why' behind the objection/question, and then when you are comfortable w...
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641 Views
Sarah Mercedes (Osborne)
HubSpot Director of Sales2y
If you're getting objections that early in the sales process, it's a red flag. It's critical in sales to disqualify and to do it as early as possible. Time is your greate...
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2075 Views
Adam Wainwright
HubSpot GTM Leader | Building Products that help Sales teams win | Formerly Clari, CallidusCloud (SAP), Selectica CPQ, Cacheflow1y
To effectively navigate objections, preparation is paramount. Begin by deeply understanding your case studies through direct customer interviews. Develop a comprehensiv...
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565 Views
Jessica Holmes
Adobe Director, Adobe Sales Academy4mo
First, acknowledge the concern - people want to feel heard. Then, ask clarifying questions to understand the root cause. Often, objections are really questions in disguis...
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402 Views