How do you handle objections or concerns that come up during the discovery process?
4 Answers
AlphaSense Senior Director, Strategic Sales • 1y
When handling objections throughout the sales process, I generally advise first understanding the 'why' behind the objection/question, and then when you are comfortable w...
641 Views
HubSpot Director of Sales • 2y
If you're getting objections that early in the sales process, it's a red flag. It's critical in sales to disqualify and to do it as early as possible. Time is your greate...
2075 Views
HubSpot GTM Leader | Building Products that help Sales teams win | Formerly Clari, CallidusCloud (SAP), Selectica CPQ, Cacheflow • 1y
To effectively navigate objections, preparation is paramount. Begin by deeply understanding your case studies through direct customer interviews. Develop a comprehensiv...
565 Views
Adobe Director, Adobe Sales Academy • 4mo
First, acknowledge the concern - people want to feel heard. Then, ask clarifying questions to understand the root cause. Often, objections are really questions in disguis...
402 Views