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(How) do you include top performers on certain KPIs to set benchmarks you want people to work against?

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3 Answers
  1. Yusuf Bulan
    Yusuf Bulan

    HubSpot Director Sales DACH • 1y

    Absolutely yes! We celebrate high performers in team meetings (also broader teams) and share their attainment and other KPIs (not all of course). We also share averages amongst all team members so that everyone can compare themselves with others. We do have a culture of transparency established very early on.

    1,126 Views
  2. Greg Baumann
    Greg Baumann

    Outreach Sr Director of Strategic and Enterprise Sales • 1y

    Top performers can distort KPIs that you want to roll across your team. On one hand, sales professionals are able to achieve excellence because they do the right things consistently “We are what we repeatedly do. Excellence, then, is not an act but a habit.”. For a salesperson like this, we will strive to understand how those habits inform their success, and which of those therefore should be transmutable across the team to drive success for others. On the other hand — this is not popular to say ...Read More

    962 Views
  3. Mike Haylon
    Mike Haylon

    Asana GM, AI Studio • 1y

    Sales leaders can set KPIs around behaviors we want to see and hold the team accountable to them but top performers will disregard them if they don’t find it is what puts them in the best position to achieve their growth targets. That’s why it’s really important to spend meaningful time with your top account executives upfront to be sure you have a pulse on the ways in which they are translating the strategy you’ve set into actual work in the field. If I believe based on the data that it will ta ...Read More

    1,091 Views

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