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Ken Oestreich

Ken Oestreich

Founder at Fountainhead Product Marketing

Consulting to improve B2B product/marketing alignment, outcome-based goal-setting, and better GTM outcomes – founded on embracing Product-Market Fit. Our approach is founded on establishing and maintaining product-market fit, to ensure (1) product roadmap and positioning are continually aligned to meet market needs, (2) marketing targets (ICPs) are continually adjusted to match product capabilities.

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Ken Oestreich
Ken Oestreich

Fountainhead Product Marketing Founder | Formerly Citrix, EMC, Auth0 • 3y

GTM is *part* of Product-Market Fit. It helps match supply (product) to demand (customers). You can't have an effective GTM program if you don't first know precisely who your Ideal Customer (ICP) is. But once you have an idea, a good GTM team will provide you with feedback on what customers are responding to, and asking for... helping guide more precise market-fit.

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Ken Oestreich
Ken Oestreich

Fountainhead Product Marketing Founder | Formerly Citrix, EMC, Auth0 • 3y

Some "industry standard" leading metrics to use -- besides the Sean Ellis test -- are the following: 

  1. Retention: Cohort retention curves flatten (stickiness)
  2. Net Retention Rate: > 1 (retention + upsell)
  3. DAU/MAU: > 50% (it's part of a daily habit)
  4. Engagement: Revenue, active-use, or activity expansion on a *per user* basis over time
  5. Actives/registrations: > 25% (validates TAM)
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Ken Oestreich
Ken Oestreich

Fountainhead Product Marketing Founder | Formerly Citrix, EMC, Auth0 • 2y

First, the GOAL of an ICP is to help you precisely message, find, and qualify the right prospects. So ICPs need to be more than simple firmographics + titles. Double-click into discovering tech stacks, team sizes, past companies, tenure in role, etc. AND, the ICP should include the fact that those customers expand and renew! (that they also have low CAC and high Lifetime Value). Then, to OPERATIONALIZE the ICP, you use the above detail to: Help know where/how to reach/access them Know how to pre ...Read More

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