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How do you identify ideal customer profiles and operationalize them as a part of your GTM strategy?

Mary Sheehan
Adobe Head of Lightroom Product Marketing | Formerly Google, AdRoll3y
Ideally, before a launch, you have worked hand-in-hand with the product team to understand who the product is for, and what product it solves. But if you are coming into ...
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4997 Views
Ben Rawnsley-Johnson
Stripe Head of Product Marketing, APAC2y
Too often I see folks trying to assemble the broadest ICP possible. The logic is that by inflating my TAM/SAM/SOM to the biggest number possible, I am increasing my odds ...
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11692 Views
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Priya Gill
Iterable Chief Marketing Officer3y
If you understand the customer problems or market gaps you’re solving for, then you should be able to hone in on your target buyer and the types of customers you want to ...
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3272 Views
Michele Nieberding
Treasure Data Director of Product Marketing3y
Looking at your current customer base and the characteristics of top customers (I do this based on ARR) is a great place to start! You can focus on relevant characteristi...
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1437 Views
Jesse Lopez
Gusto Product Marketing Lead | Formerly Square, Intuit, Brex, Dandy, Klaviyo, PepsiCo, Heineken, Mondelez3y
Many methods exist to identify ideal customer profiles (ICP) for your product. The simple approach is to look inwards to understand product-market fit among your existing...
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2966 Views
Amanda Groves
Enable VP of Product Marketing | Formerly Crossbeam, 6sense, JazzHR, Imagine Learning, Appsembler3y
Love this question! I also have to call out we love joking about this acronym and affectionately call it "Insane Clown Posse" like the hip hop duo versus the marketing te...
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1013 Views
Marisa Currie-Rose
Shopify Director of Product Marketing2y
In order to identify ideal customer profiles as part of your GTM strategy you should do the following in the early stages of the GTM planning:Conduct market research. You...
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3129 Views
Sam Melnick
Postscript Vice President Of Product Marketing1y
This is all about the Ideal Customer Profile (ICP) comes in. I'm going to start with the three main use cases for your ICP aka operationalizing:For your GTM team the its ...
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1248 Views
Hien Phan
TigerData Head of Marketing3y
ICP is a funny topic. First, it's not about persona. I think there is confusion around ICP and persona. ICP is about the propensity to buy, which involves firmographic (w...
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1443 Views
Dan Sperring
AlignICP Founder2y
The answer to this question varies dramatically depending on the size and stage of your company. Here is a model we build for B2B SaaS organizations:We believe that ideal...
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290 Views
Ken Oestreich
Fountainhead Product Marketing Founder | Formerly Citrix, EMC, Auth02y
First, the GOAL of an ICP is to help you precisely message, find, and qualify the right prospects. So ICPs need to be more than simple firmographics + titles. Double-cli...
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305 Views
Elizabeth Grossenbacher
Fmr Product Marketing Leader, Cisco | Formerly Twilio, Cisco, Gartner2y
It all starts with data! I typically segment my buyer profiles into company size (which is ultimately driven by how much money they spend with us), but there are many way...
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1462 Views