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Neil Kulkarni

Neil Kulkarni

Director of Product Management at Cisco

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Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

While I do not have context to answer what hurdles you are encountering in your interviews for the role, here are some aspects to consider that might help you:8 years is a long span to move away from a specific career path and want to switch back - are you able to articulate the rationale of why you transitioned to product marketing when you did and why you wish to switch back to the product management path? Are you able to articulate what perspective, skills and knowledge you gained during this ...Read More

3,308 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

Great question ! My perspective on this is - it depends. It all depends on the expectations of the specific role and team you will be part of. Product Management as a role is far from standardized. You will find difference in how product management as a role is practiced in different companies and at different grade levels. Now, if you ask me which aspect I give more weight to when I look for PMs, I would say generally the soft skills, as those are harder to learn quickly. However, its also impo ...Read More

2,019 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

This question makes it sound like there is a trade-off to be made between these - however, in my opinion, they need not be separate goals. AI, if applied to solve the right problems, could actually help solve for customer needs. Lets take a real example on a product we just launched with Cisco's cloud management for Wi-Fi networks - AI-RRM. Before I dive into the specific product feature, let me present the problem statement and why AI was applied here. Customer Problem Statement: Radio Frequenc ...Read More

1,752 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

Sometimes small tweaks can make a big impact - using user interview findings to help identify areas of fine tuning to create the "Aha" effect for the user could be one of the ways to incorporate the findings into product roadmap. After all, the product is ever evolving and understanding the areas that could use fine-tuning to make a big difference helps the user know their feedback was heard, while also minimizing engineering churn on a particular feature/solution.

1,553 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

While this is not meant to be an exhaustive list, here are some aspects of experience and skillset that fall between table stakes and highly desired category: Good presentation and communication skills Self driven individual Leadership skills Examples of making an impact on the business, overall business acumen Examples of decision making and rationale of making those decisions Critical and logical thinking ability Grit and resiliency Domain knowledge Examples of stakeholder management and execu ...Read More

1,148 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

One of the most common pitfalls encountered in user interviews is "leading the user" to a response. Avoiding this takes some skill and practice on how the questions are framed and how specific vs open ended the questions are. This is an important aspect to discuss with your UX research partner. Sometimes the questions can be modified after the 1st round of user interview, after analyzing the type of responses seen to re-frame any questions, if needed.

940 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

Speaking from personal experience, people generally work for their managers and less so for the company itself :) Don't get me wrong, the financial aspects and the financial wellbeing of the company you are part of matters ofcourse, but the equation you have with your manager matters a lot as well. What that translates to is, the equation and alignment you have with each individual in your team, is critical to retaining talent. Generally speaking, people thrive when they feel they are learning s ...Read More

917 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

The key to handling conflicting user feedback is identifying the likely cause for those. Here are a few possibilities: The question isn't framed quite right or is too vague causing room for interpretation. The user persona responding might be different causing different vantage points, that might be a good thing to get, as long as there is clarity on the primary target persona. The UX is not hitting the mark and is leading to missed expectations for some users Understanding the root cause should ...Read More

913 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

For any career transition, it comes down to being clear in your mind and being able to articulate answers to the the following questions "Why" are you seeking this transition ? "What" skills from your previous role will prove favorable as your make this transition and what skills might prove unfavorable ? For example: On the favorable front, knowing how engineering works might help you know the process and collaborate with empathy for your engineering team. However on the unfavorable front, engi ...Read More

889 Views
Neil Kulkarni
Neil Kulkarni

Cisco Director of Product Management • 1y

The answer to this question falls in the category of "it depends" :) Let me give a few examples where different approaches would help drive the decision making. Example 1: You are trying to build a new solution/product that has no precedent within the company In this example, you would need to use data to make the business case, however you would also need to make some assumptions around adoption, relevance to customer verticals and likely competitive analysis to guide the narrative. This is an ...Read More

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