Saloni Patil

The balance/percentage should be agreed upon by the EM and the PM and shared with the broader org for visibility. For example, in a team of 5 engineers, one engineer's time could be set aside for 'must do' work and the rest will continue to focus on goal strategic efforts. Similar approach can be applied if the organization is big - eg. one pod assigned for maintenance work and 2 pods working on strategic efforts.  In the end, key is alignment with the broader organization and stakeholders so ri ...Read More

Customer feedback is a key driving factor in shaping the product roadmap. A good way of looking at a roadmap is categorizing intitatives into different buckets - eg. Strategic/ Innovative, Maintenance/Keeping lights on, Platform Enhancements, etc. Customer feedback can be incorporated in almost every bucket depending on how well the team has done user research and gone through the discovery process. We use tools such as Salesforce, Product Board and Zendesk where feedback gathered from the CS te ...Read More

The best part of Product Management is that many of the skills are transferable and while domain knowledge can be important, even that can be learned on the job. Key skills can differ based on which level you are at in your PM career, so am focusing on some that I think are most relevant for a middle management PM role. Strategic and critical thinking: Thinking long term, big picture is important you ahve to drive the vision for your product and make decisions quickly by cutting through the nois ...Read More