What are the most important product management skills or perspectives that others inside an organization could benefit from that would improve their day to day?

I'm so excited that you're teaching PM skills to non-PM people. I think everything can benefit from a product approach. The most important thing that you could educate on is building user empathy and research to deeply understand the problem and relative priority that you're trying to solve in the context of your larger business strategy. This helps to understand the value of solving the problem to the user and the business and informs the solution you create. Steps to apply product process to a ...Read More

Your team size, overall organization dynamic, and product maturity all shape the skills you need to improve day-to-day operations. Distilling to the basics, I'd go with the following: Customer Focus: PMs who put the customer at the center of their decision-making process often help other departments understand their customers' needs better.  Communication: being a skilled communicator, both in writing and verbally, is key to enabling cross-functional teams. Agile: Many PMs use agile methodology ...Read More

There are 3 main skills that product managers are known for that I think ALL members of an organization can benefit from: Customer empathy Communication Collaboration Customer Empathy: While this is a key skill all product managers should have - it is something that EVERYONE in the organization can benefit from. Ensuring that the company is thinking about the customer from all directions translates into a more customer centric company. And solving for the customer almost always translates into h ...Read More

Great question. I would frame this as more "Product skills and mindsets" vs. just Product Management as I see these skills and mindsets across the community of Product roles. Also, I'm going to do what a good Product Person would do and prioritize for what I think would have an outsized impact on the whole company. Accountability to Outcomes over Outputs A product trio cannot survive long if they don't deliver outcomes and they just keep touting "look what we shipped." A sales person cannot surv ...Read More