DigitalOcean Director of Revenue Operations / Customer Care • 3y
My preference is to hire internally from Support roles. It can be Customer Service, Analysts in Operations, Data teams or coordinators, and ICs and Proj / Program office. Cross-functional collaboration is a very important skill required in any RevOps role, and if you have served one or more parts of the organization, institutional knowledge is a valuable asset. This allows a very short ramp-up time and a ton of valuable insight that only an insider can have. This also provides a career path fo ...Read More