Depends on what parts of the organization your RevOps team Support. When you
hire internally from the teams that you want to Support, these people can help
you realize...Read More
Content
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Director of Revenue Operations / Customer Care at DigitalOcean • January 5
Most Relevant
Director of Revenue Operations / Customer Care at DigitalOcean • January 4
As a company scales and grows, the skills and expertise needed in the team may
evolve and change. When looking to hire additional team members, it can be
helpful to co...Read More
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Director of Revenue Operations / Customer Care at DigitalOcean • January 5
Start with identifying what parts of the organization your RevOps team will be
supporting. Then find the resources in each of these teams you will be
supporting to eit...Read More
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Director of Revenue Operations / Customer Care at DigitalOcean • January 4
When expanding a revenue operations team from one to multiple people, it can be
helpful to establish a set of key processes to ensure that the team is able to
operate ...Read More
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Director of Revenue Operations / Customer Care at DigitalOcean • January 4
There are a variety of ways that revenue operations teams can communicate
updates and activities to the rest of the company. Some potential options could
include: Regu...Read More
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Director of Revenue Operations / Customer Care at DigitalOcean • January 5
Any tool that allows you to analyze large sets of data. When dealing with
hundreds of millions in revenue, and hundreds of thousands of customers, data is
your only tr...Read More
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Director of Revenue Operations / Customer Care at DigitalOcean • January 4
Scaling a revenue operations team beyond the first revenue operations manager
can be a complex process, as it involves balancing the needs of the team with
the goals a...Read More
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Director of Revenue Operations / Customer Care at DigitalOcean • January 5
For me, at any organization and in any role, the most important alignment is the
one with the overall Organization's goals. The strategy should be dynamic and
it shou...Read More
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Director of Revenue Operations / Customer Care at DigitalOcean • January 5
My preference is to hire internally from Support roles. It can be Customer
Service, Analysts in Operations, Data teams or coordinators, and ICs and Proj /
Program offi...Read More
Most Relevant
Director of Revenue Operations / Customer Care at DigitalOcean • January 5
I have seen it done the other way around even in my own case. I started with
Content & marketing before I went to Business Development and eventually landed
in Support...Read More
Credentials & Highlights
Director of Revenue Operations / Customer Care at DigitalOcean
Revenue Operations AMA Contributor
Top 10 Revenue Operations Contributor
Knows About Customer Success Operations, Customer Success / Revenue Ops
Alignment, Establishing t...more