Question Page

How can someone from a different field transition to sales?

Andrew Zinger
Fastly Senior Director, Global Sales EnablementJanuary 10

First off, for those serious about a career change to sales, I would start off by building (or rebuilding) your network. This can be done is a number of ways including:

- attending conferences and industry training events (virtual or in person)

- focus on joining relevant industry and/or company groups on platforms like LinkedIn, Facebook and Slack

- do an inventory of your strengths and weaknesses. Successful sellers are not born overnight and constantly are curious on how they can improve themselves. In your current role, you may possess traits similar to those individuals, but you will likely have weaknesses that you need to address before you can start that growth.

- take a training course. Trust me, you indeed can teach an old dog new tricks...especially because these types of training experiences come in many forms to suit your taste, including 'on demand'/'just in time' training (think LinkedIn Learning/Coursera) and of course 'in person' options.

- work on your 'executive presence' and 'relationship building' skills. In today's selling environment and competitive landscape, customers have a multitude of options to choose from, and sales has really become about building and maintaining strong relationships. No doubt an actual deal involves your business selling something of value, but that doesn’t happen unless you have a strong relationship with your potential buyer.

2774 Views
Katie Harkins
UserTesting VP of SalesJuly 6

Everyone is in sales, whether you have an Account Executive title or a Product Manager title. Even engineers have to sell what they're working on and why they're working on it. Document your wins. The definition of sales is the exchange of a commodity for money. As humans, we do this everyday whether we like to admit it or not. Think back to your best sales moment as a human. There was value in your life and you pulled out your wallet.

If you're looking to transition into sales, remember to document how natural of a sales person you have been in previous exchanges. Sell your stories and why you want to be in sales longterm as your career choice.

458 Views
Tim Britt
Freshworks Senior Director of Channels EuropeOctober 2

Transitioning to sales from a different field is very achievable, especially if you can leverage transferable skills and adopt the right strategies. Here’s a step-by-step guide on how someone from another field can successfully make the transition:

1. Identify Transferable Skills

Communication: If your previous role involved a lot of client interaction, negotiation, or presentations, those skills directly apply to sales.

Problem-Solving: Sales is about understanding customer needs and offering solutions, so any experience where you solved complex problems will be useful.

Relationship-Building: If you’ve worked in teams, led projects, or engaged in stakeholder management, these are key to building trust and rapport in sales.

Project Management: Managing a sales pipeline is akin to managing a project. If you’re used to juggling tasks and deadlines, this can translate well into handling leads and closing deals.

2. Learn the Fundamentals of Sales

Study Sales Techniques: Familiarize yourself with basic sales concepts such as lead generation, prospecting, qualifying leads, and closing deals. Books like “SPIN Selling” by Neil Rackham or “The Challenger Sale” by Matthew Dixon can give you a strong foundation.

Understand the Sales Cycle: Research how the typical sales cycle works—from initial contact to closing the deal. Understanding the buyer’s journey will help you hit the ground running.

Master Sales Tools: Get comfortable with sales tools like CRMs (e.g., Freshworks CRM, Salesforce). Many CRMs offer free trials or tutorials to help you understand how to track leads, monitor sales pipelines, and generate reports.

3. Leverage Your Industry Knowledge

• If you’re transitioning into sales within your current industry, you already have a huge advantage—product knowledge and industry insights. Use that to position yourself as a consultative salesperson who understands the customer’s challenges from the inside out.

Example: If you’re transitioning from IT to tech sales, your deep understanding of technology will give you credibility when discussing solutions with prospects.

4. Build a Network & Seek Mentorship

Connect with Sales Professionals: Reach out to salespeople in your network for advice. Attend sales-related webinars or join LinkedIn groups focused on sales.

Find a Mentor: Seek out a mentor who has experience in sales. They can offer valuable insights into how to approach sales, navigate challenges, and accelerate your learning curve.

5. Take Sales Training Courses

• Online platforms like Coursera, LinkedIn Learning, or Udemy offer sales training programs. Taking courses on topics like prospecting, negotiation, and closing techniques can help build your confidence.

• Some programs even offer certifications, which can boost your resume and show potential employers that you’re serious about your transition.

6. Start in a Sales-Adjacent Role

• If you’re hesitant to jump directly into sales, consider a sales-adjacent role like customer success, account management, or business development. These roles give you exposure to customers and help you develop sales skills without the direct pressure of meeting quotas.

• As you grow more comfortable with client interactions and identifying upsell opportunities, transitioning into a full sales role becomes easier.

7. Highlight Relevant Experience on Your Resume

• Tailor your resume to showcase how your previous experiences are relevant to sales. For example:

• If you managed relationships or handled negotiations in your previous role, highlight that as evidence of your ability to close deals.

• If you analyzed data or market trends, emphasize how that translates into identifying potential customers and understanding the competitive landscape.

8. Prepare for Sales Interviews

• In interviews, be ready to discuss your transferable skills and demonstrate how they apply to sales. Emphasize your ability to learn quickly and your passion for solving customer problems.

Example: If you’ve worked in a fast-paced environment before, you can explain how that prepares you for managing multiple leads and deadlines in sales.

9. Learn to Handle Rejection

• Sales involves a lot of rejection, so developing resilience is key. Start practicing handling rejection early on, whether it’s in networking or smaller tasks like cold emailing.

10. Start Prospecting

• While you’re learning the ropes, start practicing prospecting—research potential customers or industries where you see value, and begin reaching out to them. Even if you’re not in a sales role yet, this will help build confidence and prepare you for future sales interactions.

Key Skills to Highlight for the Transition:

Communication & Negotiation

Customer Understanding & Empathy

Project or Relationship Management

Problem-Solving

Team Collaboration & Leadership

Conclusion:

Transferable skills from other fields, such as communication, problem-solving, and project management, will help you succeed in sales.

Build a sales knowledge base through study, mentorship, and sales training to understand the core fundamentals.

Leverage your industry knowledge (if applicable) to bring immediate value as a consultative salesperson.

Network and seek mentorship to gain insights from experienced sales professionals and ease your transition.

By focusing on these areas, you’ll position yourself as a strong candidate in your new sales career.

358 Views
Top Sales Mentors
Rachel Mayes
Rachel Mayes
Carta Senior Director of Sales - Venture Capital at Carta
Eleanor Preston
Eleanor Preston
Twilio Regional Vice President, Retail Sales
Helen D'Abreo
Helen D'Abreo
SurveyMonkey Sales Leader, Expansion Sales
Greg Baumann
Greg Baumann
Outreach Sr Director of Strategic and Enterprise Sales
Mike Haylon
Mike Haylon
Asana Head of Enterprise, North America
Brian Bresee
Brian Bresee
HubSpot Senior Director of Sales | Midmarket
Andrew Zinger
Andrew Zinger
Fastly Senior Director, Global Sales Enablement
Brian Tino
Brian Tino
AlphaSense Director of Strategic Sales, EMEA
Yusuf Bulan
Yusuf Bulan
HubSpot Director Sales DACH
Rob Vitulano
Rob Vitulano
Zendesk Director, Commercial Sales - West