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When joining a new team, is it better to have the right soft skills and have to learn the hard skills of the job? Or vice versa?

Sarah Mercedes (Osborne)

HubSpot Director of Sales • 4mo

In my opinion, soft skills are harder to teach/coach and typically, if an individual embodies the right soft skills, it is easy to teach them or coach up on the hard skil...

395 Views

What are the most important sales skills or perspectives that others inside an organization could benefit from that would improve their day to day work?

Katie Harkins

Glide VP of Sales • 3y

The most important sales skills that others inside your organization could benefit from that would improve their day to day work are a deep understanding of the customer....

1,300 Views

How do you retain good talent, especially when sales roles are in such high demand across the industry?

Katie Harkins

Glide VP of Sales • 3y

Without sales, you don't have a business. Talented sales people are hard to find and even harder to retain. Here are a few questions I ask: Are your sales people bought i...

508 Views

What hard skills are must haves to be a sales leader? What are nice to haves?

Jessica Holmes

Adobe Director, Adobe Sales Academy • 1mo

There are a few hard skills that are table stakes for any sales leader: Understanding Pipeline: you have to be able to read a pipeline, spot risk, and forecast with conf...

342 Views

How do you build a frame work for building manageable metrics associated with Soft Skills?

Sarah Mercedes (Osborne)

HubSpot Director of Sales • 4mo

The question to ask yourself is what outputs are you looking to influence by sharpening soft skills? The coaching you lean into would be centered around improving the sof...

381 Views

As a hiring manager, what do the best sales candidates have in common?

Lucy Ye

Pinterest Head of US SMB Sales, Client Direct • 3y

In my experience, the best sales candidates are not necessarily people with the most years of sales experience. I've noticed the best sales candidates all have these qual...

3,376 Views

What advice do you have for recent graduates that want to go straight into sales?

Justin Offermann

ComfyUI Head of GTM • Jun 16

Pick the company and the manager over the comp. Your first manager shapes the whole arc. Get reps early; volume is how you learn. Be coachable without being a doormat. Kn...

376 Views

What are the most important soft and hard skills sales professionals can build to become successful in their field going forward?

Justin Offermann

ComfyUI Head of GTM • Jun 16

Soft side: discovery, clear writing, building trust fast. Hard side: AI fluency is table stakes now, not a differentiator. The rep who can run their own research, build t...

361 Views

I get a lot of critical feedback from my boss and I don't always know what to do with it or how to improve. Sometimes I don't even agree with the feedback. What should I do when I don't think the feedback is correct?

Sailaja Kalle

Gainsight Director, Product Management • 3y

Feedback, as they say, is a gift. Research bears this out, suggesting that it’s a key driver of performance and leadership effectiveness. Negative feedback in particular ...

408 Views

How can someone from a different field transition to sales?

Justin Offermann

ComfyUI Head of GTM • Jun 16

Lead with the expertise you already have. The strongest transitions I've seen are people who know an industry cold and then learn the selling motion, not the reverse. The...

360 Views

What intangibles separate the top sales reps from the rest?

Sarah Mercedes (Osborne)

HubSpot Director of Sales • 4mo

Coachability- Those who are open to receiving and giving feedback with the goal of always improving will go farther than those who think they already know it all.Adaptabi...

369 Views

What's the best way to break into the tech industry as a sales professional?

Sarah Mercedes (Osborne)

HubSpot Director of Sales • 1y

With any job you want, the best thing you can do is to do the job without having the job. You want to show the hiring manager that you are a de-risked candidate. If you a...

1,077 Views

What communications framework do you use when communicating strategy 1) up to C Suite or 2) out to stakeholders?

Scott Barton

Bluevine Head of Sales, Lending & Credit • 5mo

You can use the framework below when managing/communicating up to the C-Suite or to other stakeholders. With the C-Suite, it can sometimes be helpful to think of a TL;DR ...

1,226 Views

When joining a new team, is it better to have the right soft skills and have to learn the hard skills of the job or vice versa?

Lauren Hakim

Zendesk Director of Product Marketing | AI • 1y

I’d take soft skills, every time! Product marketing is such a trusted, cross-functional role. You can learn the tech, the market, how to build messaging frameworks, etc. ...

1,425 Views

I get a lot of critical feedback from my boss and I don't always know what to do with it or how to improve. Sometimes I don't even agree with the feedback. What should I do when I don't think the feedback is correct?

Andrew Zinger

Ironclad Senior Global Director, Revenue Enablement • 3y

The topic of 'feedback' is a passionate one with many people. For me, feedback is fuel, but at the same time it needs to be actionable and agreed upon for it to be that '...

3,236 Views

What made you decide to choose sales over revenue operations or customer success?

Katie Harkins

Glide VP of Sales • 3y

I decided early on that I wanted to choose sales as a career. My dad was in private label contract negotiations in the grocery industry and my mom was a successful real e...

1,430 Views

Sales Career Path · Sales Soft and Hard Skills