Content
Braze VP Customer Success, EMEA • 3y
Technical Support response targets! We’ve all been there, and being the first Success Hire is super exciting. You get to wear many hats, get involved all the way through ...
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Braze VP Customer Success, EMEA • 3y
Unlike a lot of Customer Success departments, we’ve chosen to align our team to customer KPIs rather than commercial/upsell targets. As such, we have less overlap in goal...
10619 Views
Credentials & Highlights
VP Customer Success, EMEA at Braze
Customer Success AMA Contributor
Knows About Customer Success KPIs, Scaling a Customer Success Team