Saikat Paul
Head of Product Operations, Asana
Content
Saikat Paul
Asana Head of Product Operations • December 19
This is very similar to the question, "How do you manage changes in product strategy or direction and ensure that operational processes remain adaptable?"
Please see that answer
1284 Views
Saikat Paul
Asana Head of Product Operations • December 19
The most important thing I’ve learned about feedback is that it is not given unless requested and is predicated on a safe environment. Hearing 'everything is great' feels good, but it often masks areas for improvement. We've learned that the most valuable feedback reveals both strengths and wea......Read More
833 Views
Saikat Paul
Asana Head of Product Operations • December 19
Change is inevitable. In product operations, designing adaptable processes to navigate it is key. How? This three-pronged approach minimizes the pain of pivoting and keeps us agile: * Explicit Decision Points: Each process stage should culminate in a clear decision point. Think research in......Read More
827 Views
Saikat Paul
Asana Head of Product Operations • December 19
An environment for effective collaboration requires continuous support and nurturing, all built on a foundation of trust and transparency 🌱 Trust and transparency * Shared Goals and KPIs: Align everyone on company-wide goals and show how each department can contribute to the bigger pictur......Read More
826 Views
Saikat Paul
Asana Head of Product Operations • December 19
This is an easy one for me 🙂 I’m very lucky to be at a company where we can actually dogfood our product 24/7. As an operations lead, Asana is my tool of choice (de facto or not). I love the flexibility of the data model, the power of automations, and the ease of use. At Asana, dogfooding is a ......Read More
797 Views
Saikat Paul
Asana Head of Product Operations • December 19
I leverage a variety of methodologies and frameworks to streamline operations, depending on the specific challenge and context. Here are some of my go-to tools: Lean Methodologies: * Identify and eliminate waste: Monitor cycle times to find waste and bottlenecks in your processes. Did an ......Read More
781 Views
Saikat Paul
Asana Head of Product Operations • April 25
Balancing timely delivery with market insights isn't about conflicting goals; it's about ensuring we ship the most impactful solutions. Here are some best practices to achieve that: 1. Continuous Market Research: Make market research an ongoing effort beyond sprint planning. Monitor industr......Read More
392 Views
Saikat Paul
Asana Head of Product Operations • April 25
Short answer: Always :) Seriously, discussing success metrics with your development team is essential to ensure alignment on project and sprint goals, plus it's a great motivational tool. Everyone loves to know how their work contributes to the overall success of the product. Here's when you s......Read More
371 Views
Saikat Paul
Asana Head of Product Operations • April 25
I honestly don't think there is a right ratio. Team makeup should not be decided by arbitrary industry averages, but rather based on the nature and complexity of the problem (or problem space) that the team is working on. I've seen a PM work with 10+ engineers and I've seen a PM work with 3 en......Read More
366 Views
Saikat Paul
Asana Head of Product Operations • April 25
Be transparent and over-communicate. Clear expectations between development teams and upper leadership are crucial for alignment and stakeholder satisfaction. 1. Establish a Communication Plan: Set a schedule for project status updates and adhere to it. Keep updates concise and actionable. ......Read More
332 Views
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Head of Product Operations at Asana
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