How do you recommend socializing KPIs (before the work starts and when it's done)?

Before the work starts:

• Identify your stakeholders using a decision-making framework that is clear (there are many, and some favor DACI).
• Identify KPIs that will define success and learnings and reach an agreement with your stakeholders on these KPIs.
• Communicate your KPIs and goals with the broader team. Set up a dashboard to show pacing towards KPIs to ensure visibility.

When it’s done:

• Perform a retrospective which consists of a summary of the program, data from the dashboard you created in the step above, and recommendations.
• Identify what worked and what didn’t work and why.
• Provide recommendations going forward based on the experiment.

Ultimately, err on the side of what may feel like over communicating. It’s still probably not enough communication. :)