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At what size should a product org start thinking about having a product operations team?

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2 Answers
  1. Clare Hawthorne
    Clare Hawthorne

    Oscar Health Senior Director, Product Operations • 4y

    I’m going to give the classic infuriating answer: It depends. But I know that answer isn’t particularly useful, so here’s how I would think about it. Product Operations creates leverage for an existing Product Management team – therefore, you need a certain amount of scale for Product Ops to deliver impact. Taken to an extreme, I wouldn’t advocate that a company’s second product hire be Product Operations. So if it’s not Product hire #2, is it hire #10? #20? #50? To answer that question, I’d loo ...Read More

    960 Views
  2. Casey Flinn
    Casey Flinn

    OEConnection Head of Global Product Operations • 4y

    I look at this question as more "when is my org ready for Product Ops" vs "what size should it be" :) Here are some signals for "ready" that I would use: You are probably struggling to scale the org. You have great people on the team but it’s gotten so big and complex that it’s just getting harder and harder to work and impacting the team. Your org structure might be more vertically aligned and working well in those structures, but there is nobody looking at the horizontal aspects of the org wit ...Read More

    1,481 Views

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