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What emerging trends in AI and machine learning are you closely monitoring for potential integration into your product?

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3 Answers
AI Product Management
  1. Manjeet Singh
    Manjeet Singh

    Salesforce Senior Director of Product Management • Wed

    A few area ’m paying close attention to: Agents/Agentic workflows.AI that doesn’t just chat, but actually takes actions across tools (create tickets, update CRM, kick off workflows). I’m looking for 2–3 critical flows where an agent can run end-to-end, safely. Richer reasoning over enterprise data - context graphMoving from “summarize this doc” to “analyze these accounts, prioritize them, and explain why.” That pushes us to invest in better data pipelines, schemas, and policies, not just better ...Read More

    313 Views
  2. Mona Salvi
    Mona Salvi

    Capital One Director, Product • 5mo

    As a CyberSecurity Product leader, I am closely monitoring emerging AI and machine learning trends that could directly enhance security, efficiency, and product trust. A few areas that I am closely watching are: Adversarial AI: Understanding how models can be intentionally manipulated helps us anticipate vulnerabilities and build more resilient AI-driven products. Agentic AI for pentesting: Autonomous AI agents are beginning to simulate attacks, identify weaknesses, and test defenses at scale, e ...Read More

    385 Views
  3. Deepak Mukunthu
    Deepak Mukunthu

    Salesforce Senior Director of Product, Agentforce AI Platform • 2y

    With the emergence of ChatGPT and generative AI wave, most AI Product Managers and teams are closely monitoring advancements in the industry including trends around large and small LLMs, open source LLMs, fine-tuning approaches, different RAG approaches and effectiveness of those. Given the subjective nature of LLMs, measuring quality/trust and ability to explain results in another area to pay close attention to. Last but not least, cost implications and ROI on generative investments are critica ...Read More

    1,275 Views

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