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What guidance can you share around communicating effectively with stakeholders, once you've determined you will not be including their product request into your roadmap?

Shahid Hussain
Google Group Product Manager, Android1y
Restate / remind them of the vision and strategyAnd then how the current roadmap aligns to itDon't say no, just speak to why other items connect more closely to the goals...
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1475 Views
Tarrah Alexis
Unity Senior Director of Product, Unity Game Engine | Formerly Microsoft, Xbox1y
I hate having to say "not now" to customers, so here's what I normally do:Lead with the “yes”: I start by highlighting what is coming, especially if there’s something tha...
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1243 Views
Yasmin Kothari
Peloton Senior Director of Product Management2y
When you decide not to prioritize a stakeholder's request in your roadmap, make sure to: Acknowledge and empathize - Recognize their effort and express understanding; th...
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1457 Views
Derek Ferguson
GitLab Group Product Manager1y
This can be an extremely difficult thing to do, depending on the personalities involved. When communicating that a stakeholder's request won't make it onto your roadmap, ...
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1001 Views
Roshni Jain
Volley VP of Product1y
Even if you can't address all of your stakeholder's requests, as a product manager or product leader you want to keep a strong relationship here and ensure that they keep...
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490 Views
Sirisha Machiraju
Level AI VP of Product2y
“Saying No” is a soft skill every PM will exercise through his/her career. How to say No is something you will continue to learn and evolve with experience. Some guidin...
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549 Views
James Heimbuck
ATG Group Product Manager | Formerly Doppler, GitLab, Twilio/SendGrid1y
When addressing stakeholders, it’s best to start with in-person or one-on-one conversations, as they often just want to be heard. During these discussions it is important...
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415 Views