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How do you go about resolving conflict between team members?

Lane Shackleton
Coda Chief Product Officer4y
I think it’s important to let team members resolve conflict between themselves whenever possible. If you’re seen as the ‘fixer’ for all conflicts on a team, it puts you i...
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833 Views
Linh Lam
Lattice Group Product Manager4y
I start by trying to understand the nature of the conflict, usually via 1:1s with each individual. Is it that they don't agree on an approach to a project? That someone s...
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1018 Views
JJ Miclat
Zendesk Director of Product Management10mo
It’s usually not b/c they hate each other.It’s often times a disconnect in understanding each other, or a misalignment in objective/incentive.Understand the situation, as...
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560 Views
Kara Gillis
Cortex VP of Product | Formerly Splunk, Deloitte2y
If this is an HR issue - please involve HR right away. I'm intentionally going to assume it's not for this question.As a people leader, your role is to provide a psycholo...
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439 Views
Shahid Hussain
Google Group Product Manager, Android1y
I love this question because it's core to what PMs do.Try to understand where everyone is coming from. Sometimes, passionate people will have different opinions and argue...
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1155 Views