All related (52)
James Huddleston
Head of Product Marketing, CheckrDecember 16

I try to keep a finger on the pulse of broad macro trends that could impact my buyer. This information can be accessed through a variety of different sources including media, analysts, or influencers in the space. To avoid the buzz words I try to break down those trends to what they really mean in layman's terms and how they might apply to the problems my company and/or product is looking to solve. 

Anjali T. Cameron
Head of Marketing, LandedMay 7

For broader buyer trends, I’ve found focus groups with prospects to be effective. It’s a way to get in the heads of prospective buyers and see what’s on their mind. You can get their reaction to several high-level messaging angles and through moderated conversation, you can uncover larger trends versus just buzz.

Once you have the key message in place, I’d suggest qualitative research with buyers. I organize these as 1:1 interviews where you share a screen and ask a buyer (prospect or current) to react to written comms. The best way to get a good read is to write comms you’d actually use, so an email for instance, and ask them to read and react. We’ve done this verbally and by using a tool like Zoom where participants can highlight things that make them happy, angry or confused.

Steve Feyer
Product Marketing Director, EightfoldFebruary 20

Definitely read what the analysts are talking about, as they guide the trends in technology buying. Gartner is the king of the hill, Forrester and IDC are good, and there are many others including (probably) specialists in your industry.

If you don't have a subscription to analyst research, you can see enough for this purpose in their public blogs, speeches, etc.

James Winter
VP of Marketing, SpekitFebruary 22

Talk to people! Talk to your customers. Do win/loss calls. Understand their pain points. Understand their eco-systems, how they acquire customers, what challenges their industry is facing. What keeps the executives up at night. 

If you don't have access to the people you need, find them on linkedin and bribe them with amazon gift cards. If you have the budget use something like Alphasights or GLG to get you on calls to talk to people that know the industry extremely well. Or, use something like Respondent.io to source them yourself. 

Kristen Ribero
Senior Director of Corporate Marketing, Handshake
Insights are extremely important and should always be an input into your messaging architecture or recommendation. Market and customer insights are one of the best ways to make a case for your recommendation, in fact.  So you don't get stuck in an analysis paralysis state, I'd do a quick audit to understand the current state of data and insights as it pertains to your product/market/etc. Find out: * What research is complete and available? This could be something like a survey to your database that was run in the past, research you paid for, data and analysis from things like a T...
Sarah Lambert
SVP, Marketing, Buckzy Payments
There are a lot of messaging frameworks out there to choose from, but I take a bottom up approach: I start with the differentiators and proof points and then build my elevator pitch, value prop statements and long descriptions from those foundational components. I also use the rule of 3 for my differentiators and proof points. If you find yourself with a laundry list of differentiators or proof points, start looking for similiarities among those components to create larger "buckets" so that your audience has an easier time remembering your message.
Diana Smith
Director of Brand and Product Marketing, Twilio.org, Twilio
These are all interrelated. Messaging: Includes value propositions, your story, and pitch. Also includes things like naming, alternatives, and taglines. Value Proposition: These are the top benefits you want to focus on for your product based on customer and competitive unput Pitch & Story: These should be the same. Your pitch about the world before your product, the current approach, why it’s bad, the business consequences, and the new world with your product should tell a story. This story should hit on your main messaging points and value propositions. Hope that helps!
Derek Frome
Vice President Marketing, Ouster.io
Painted door tests are your friend here (google it). You could create two or three landing pages with different message variants, each of which leads to a "request access" form. Depending on what your campaign is for, your message testing could be as simple as running it by product managers or account managers. Or you could grab a few web visitors through a Qualaroo survey and interview them. You could grab people and buy them a coffee at a conference. Basically, there's no big trick to this - you just have to do it. If you're getting feedback on your messaging from your target audience or ...
Priya Gill
Vice President, Product Marketing, Momentive
As counterintuitive as this may sound, simple messaging isn’t always the way to go. It really comes down to your target buyer(s) and the set of messages that resonate with them, which may need to be simple for a line of business buyer like Marketing or HR or more complex/technical for an IT/Developer buyer. But it always comes back to understanding your target audience and their pain points, and ensuring you're tailoring your messaging for them. Also, depending on the channel/medium where your messaging is shared, it may necessitate varying altitudes. For example, Social Media is a clear c...
Matt Hodges
Head of Product Marketing Craft, Atlassian
I'm out of time, but real quick, Patagonia and Apple are favorites of mine. They both have brands that stand for something, and they continually demonstrate their commitment to their vision in their actions. On top of that, they both have high-quality products.   I  believe that product and marketing are two sides of the same coin–you can't be a successful, sustainable business without one or the other.