There are several departments who currently share "ownership" of competitive intelligence at Momentive, but we have plans to hire someone dedicated to this in the PMM org. Some of the top sources, tools, and vendors we use for competitive intelligence are:
- Crayon.co for our comprehensive competitive intel database/repository & news feeds for specific top competitors
- Clozd.com for Win/Loss and competitive intel related to specific deals we've lost to competitors (and also where we've beaten the competition)
- As I mention in another answer, we also use Salesforce and Gong to track when we're running up against specific competitors
- Our bi-annual brand health tracking study (we use our own solution: momentive.ai/en/solutions/brand-tracking/ ) keeps tabs on our own brand + competitor awareness & perception
- Competitor websites & PR newsrooms for product naming intel, competitive messaging, etc; their YouTube channels can be a good source for product demos as well
- Industry reports, including Gartner MQs & Forrester, to assess overall market trends and dynamics