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I know there will never be a one-size-fits-all answer, but what is in your experience the best way to start building a total economic impact (TEI) evaluation process for companies investing in your solution? Any best practices or tips?

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2 Answers
  1. James Winter
    James Winter

    Telescope Partners Head of Marketing | Formerly Nexmo, Dialpad, Aspire, Brandfolder • 8y

    If you have the budget, I'd recommend just going with someone like Forrester to do it. I personally think when companies self-publish TEI reports prospects just ignore them because there is not much validity. That being said, expect to pay around $80-100k.

     

    Can also work with companies like Nucleus Research to build an ROI calculator. Those guys are great, I'd highly recommend them. They'll also spend time training your sales team on how to use it.

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  2. Marie Francis
    Marie Francis

    Workday Senior Product Marketing Manager • 7y

    I agree with James that it is best to go third pary, but I have seen data and heard from customers that while they will discount the validity of any materials coming from the vendor as being slanted, they will pay attention to results metrics and use them in their buying decisions. So I believe it is still worth the effort to measure and present economic impact results to prospects and customers, even if you don't have the option to go with best practice. If you are going to do this in house, I ...Read More

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