Inngest Head of Marketing • 2y
One way to do this is to lean into surveys—where you won’t have direct contact with your audience. But even then you’ll need to strip questions down to very specific structures. If you look up System Usability Survey for example, you’ll find specific guidelines for framing and repeating questions to better under customer user experience. Wynter also provides precise templates for jobs to be done and value surveys. However, this is also why win/loss and jobs to be done vendors are so useful (and ...Read More
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