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For revenue operations interviews, what are helpful resources you'd recommend and types of questions to prepare for from both hiring managers and cross-functional partners?

Bridget Hudacs
Bridget Hudacs
Knowledge Vortex Salesforce Functional AnalystApril 4

I've shared an Interview Template resource with Sharebird that provides the type of questions I use during my interview process.

Regarding helpful resources, I believe that the job description for the role is the most important resource you can use when writing questions for the interview process. Without a clear understanding of the role, you set yourself and your candidates up for failure during the interview process.

Then, as a hiring manager:

  • You can work with your Human Resources (HR), Talent Acquisition (TA) or outsourced recruiting partners to share required experience/questions that should be used for initial screening.

    • I've leaned on this point a lot with hiring. I focus on a few "non-negotiables" for a particular role to ensure that I speak with qualified candidates. I may provide specific questions and responses or, more frequently, qualifying questions that I would ask and the type of response I'm looking for (example: If someone can't give you an example of when they've had to tell someone "no", please don't move them forward).

  • You have a baseline to compare candidates against to try to minimize unconscious bias in the hiring process. (Here is a great book to help understand unconscious bias)

And, as a cross-functional partner:

  • You can see the expectations of the role, which can help you develop questions for the candidate and ask support questions of the hiring manager.

  • You have a baseline to compare candidates against to try to minimize unconscious bias in the hiring process. (Here is a great book to help understand unconscious bias)

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Akira Mamizuka
Akira Mamizuka
LinkedIn Vice President of Global Sales Operations, SaaSSeptember 10

Networking is key. Finding someone who works in RevOps for the same company and asking them for help with common interview questions can provide serious competitive advantage. If this is not possible, I'd find someone who works in RevOps for a company of the same profile (e.g. medium sized SaaS). LinkedIn is a powerful tool to help jobseekers connect with insiders.

In addition to the above:

  • Get a referral. LinkedIn data shows that candidates with an internal referral have much higher odds to land the job

  • Check materials on "Consulting Interview Prep". There are extensive resources available online, and a RevOps interview, although unique, will include some common aspects

  • Do basic research on the company (product portfolio, growth trends, culture) and the market it plays (competitors, industry trends)

  • Understand who is your interviewer and mention common experiences or connections during the interview. Also, understand the function they represent and reflect on the angle they might be evaluating you from

  • Prepare for an Excel test (when applicable). If you are not proficient at Excel, go learn it - this is a critical skill for the job, and you will need it beyond the interview

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