What are the key questions you like to ask and why? How would the proper answers to your questions look like?

In RevOps, we are looking for people who are both a "scientist" and a "business leader". A "scientist" in the sense of being data-driven, strong problem solver and seeker of the truth. A "business leader" in the sense of challenging the status quo, who can operate under healthy tension, and who's always willing to do what is right for the company.

I always start by asking for the candidate's elevator pitch. Can they articulate their story (experience and objectives) in a crisp and compelling way?

Then I probe for personal impact. I ask for 1-2 key accomplishments in their last job, things they are proud of. I am looking for a structured answer using the STAR framework. Next, I probe to see if the candidate has a good understanding of cause-effect and ask them if, in their example, which circumstances would need to change in order for the tactics deployed not have worked.

Intellectual horsepower is a must have in RevOps. I always give a short case study that tests the candidate's ability to understand patterns on the data, and to draw connections between operational aspects of the business and financial outcomes.

For leadership roles, I ask them to share an example of an inspirational leader they have worked together with. I find this is a good way to understand if the leadership traits the candidate values match our company's culture and leadership expectations.