For your role, if you were to only allocate 20% of your time to realize 80% of results, where would it be?
This is such a great question; we're in a ruthless prioritization exercise with my team right now and forcing each other and ourselves to ask this question in all parts of our business.
Beyond ensuring I had in place a strong AI for BI tool (like ThoughtSpot) - which is priority number 1, I would use (and am using) my limited time to activate our team to more effectively run revops functional tasks in the right place across NA, Europe and India to nail an async, global team working environment. Working to place the right tasks, projects and programs in the right spots geographically - where talent lies, where business partnership is needed real time vs. async - and leveraging global operations at scale would be a key focus.
In Revops, more than half of our team is in India and they are really firing on all cylinders, focused on process operations, operational excellence, improving our more complicated processes and core system architecture and data health and integrity - the true backbone of our operations. This way, our NA/EMEA based business partners have what they need more quickly to help leaders manage their businesses; to bring insights to the table vs wasting in-office time with stakeholders on behind the scenes tasks.
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