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What are the most important skills (both tactical and intangible) that are must-have for revenue operations managers?

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3 Answers
  1. Shirin Sharif
    Shirin Sharif

    Adobe Sr. Director, Revenue Operations • 3y

    The hard skills are table stakes: ability to analyze data and turn data into insights The most important soft skill, and the x-factor in my opinion, is having a thick skin. This is a thankless role at times, where you get blamed when things are wrong but get minimal or no credit when the sales team is on track. It takes a certain type of personality to be okay with that.  Other important soft skills are around stakeholder management, cross-functional collaboration, and executive presence. You'll ...Read More

    6,557 Views
  2. Blake Cummins
    Blake Cummins

    Wolt Director, Head of Global Sales Strategy & Operations • 3y

    To be successful in revenue operations you must 1. have a data analysis foundation 2. be a strong problem solver and 3. be a good story teller. 1. Data foundation: the requirements will change depending on your company's tech stack (SQL, Tableau, SFDC, etc.), but you must have experience analyzing, visualizing and synthesize takeaways from data. Almost everything you do in rev ops must be data driven, and understanding how to pull actionable takeaways from large data sets is key. 2. Problem solv ...Read More

    4,651 Views
  3. Patty Sheikh
    Patty Sheikh

    Zocdoc VP Revenue Operations | Formerly Linkedin, Handshake, McKinsey • 8mo

    You still need the strong analytics and systems chops that got you here, but the manager role requires a different toolkit: Stakeholder management. Building trust, influencing decisions, and being seen as a strategic partner. Project management. Prioritization, delegation, time management—and knowing when to say “no.” I find the 4 D's of time management framework (Do, Defer, Delegate or Delete) can be a helpful tool here with an added D for "Diminish" to deliver a "good enough" solution using 80 ...Read More

    873 Views

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