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I’m the first revenue operations hire in my company. What advice would you give to someone tasked with establishing this function in an existing business structure?

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3 Answers
Building a Revenue Ops Team
  1. Tyler Will
    Tyler Will

    Intercom VP, Revenue Operations | Formerly LinkedIn • 4mo

    I answered a similar question earlier in the AMA, but I'll try to add some nuance for the existing business specifics. Most of this, however, is the same if you're the first RevOps hire working on new business, existing business, or both. I recommend trying to do a few things quickly to scope the role and set expectations (i.e., make your new job sustainable). Get very clear with your boss on the scope of your role. Since this is focused on existing business, you'll want to understand what that ...Read More

    379 Views
  2. Zeina Marcotte
    Zeina Marcotte

    LinkedIn Senior Director, Strategic Accounts - LMS Sales Operations • 1y

    My number one piece of advice is to ask a lot of questions. Some questions to get you started could be: What is your scope? For example, will you be primarily focused on sales operations? Or are Customer Success and Enablement also in your scope? What are your immediate priorities? Are you there to solve an immediate problem for the company? Or does sales leadership need help in creating those priorities and focus areas? What do your tech stack and data foundations look like? Who manages them? H ...Read More

    649 Views
  3. Ignacio Castroverde
    Ignacio Castroverde

    Cisco Senior Director, Global SMB & Mid-Market Sales Acceleration and Program Office • 9mo

    Here’s the playbook I use as the first RevOps hire—simple, outcome-led, and built for speed: Align up-front: Get explicit CEO/CFO buy-in on 3–5 business outcomes (revenue, retention, CAC/LTV). Map reality fast: Current-state of funnel, tooling, data, and pain points; quantify impact. Land quick wins: Fix obvious leaks (routing, SLAs, basic automation) to earn trust. Lay foundations: CRM hygiene, data dictionary/definitions, forecast cadence, single-source dashboards. Trash in, trash out. Priorit ...Read More

    378 Views

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