Sharebird
Jarred Keneally

Jarred Keneally

Senior Director of Product Management AI Platform at PayPal

Content

Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

I look for people who use AI, not just talk about it. I look for: Concrete examples: Show me your n8n workflows, your automation stack, how you've 10x'd output without sacrificing quality. How you connect github, jira, and confluence with MCP and redefine how you do product planning. Creative application: Beyond the obvious—research, competitive intel—how are you using AI for scenario planning, GTM experimentation, or stakeholder alignment? Growth mindset: Candidates who experiment, iterate, and ...Read More

5,246 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

Start with the problem, not the technology—ask where AI creates measurable customer value or operational leverage, then prioritize ruthlessly.

AI should amplify your strategy, not define it. Treat it like any other technology decision—ground it in customer outcomes, tie it to business metrics, and iterate based on what actually moves the needle.

2,534 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

AI is shifting product marketing from production to orchestration. The bulk of my time used to be spent on execution—drafting positioning, building decks, writing briefs. Now it's about defining strategy, curating inputs, and refining outputs.What I can automate: First drafts: Messaging frameworks, competitive analysis, launch briefs. Tools like n8n pipe research into templates that get me 70% there. Content variants: A/B test copy, regional adaptations, persona-specific messaging—at scale. Data ...Read More

2,142 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

Your message should lead with the outcome, not we shipped a thing.

Problem-first messaging: "You told us [X] was painful. Here's what we built." Anchor every release to customer feedback or real friction.

Use AI to personalize release notes at scale—different messages for different segments. The medium matters less than relevance. Make it about them, not you.

1,594 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

Certifications sound great in theory, but here's my take: the technology moves too fast for credentials to keep pace. By the time a certification program launches, the tools and best practices have already evolved.

The curve isn't defined by what badges you've completed or online courses tajen. It's defined by what you can actually do. Focus there.

523 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

The skills that matter aren't new—they're amplified. AI doesn't change what you need to be good at; it changes how much those fundamentals matter.What becomes critical: Prompt engineering as a core skill: Your ability to extract value from AI tools directly impacts output quality. This isn't optional anymore. Data literacy: Understanding what signals matter, how to structure inputs, and how to interpret AI-generated insights. Strategic judgment: AI accelerates execution, which means bad strategy ...Read More

483 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

At first yes, but at PayPal we have moved beyond just basic productivity improvements to a company wide initiative becoming AI Native. identifying opportunities across all company functions to eliminate silos and develop strategic AI solutions to bolster the achievement of company goals.​The limitation isn't the technology—it's our deeply ingrained beliefs about who can do what.​Our roadmap looks like this: BU Journey Mapping >> Strategic Evaluation >> Identifying the Native AI oppor ...Read More

479 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

Both—core vs context: build where it's core to your differentiation, integrate everywhere else where the solution is a commodity

Agentic solutions are commoditizing fast. Unless the agent is your moat, you're probably better off integrating and focusing your build capacity on what actually differentiates.

475 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

While I cannot share a lot on our use cases, Voice is a critical function across all agents for agentic commerce. Multimodal Integration touch, speech, text, images, and video is needed.Other Emerging Trends Cross-channel reconciliation agents: Automatically detecting and resolving discrepancies across web, mobile, POS, and invoicing—no manual intervention. Dynamic payment routing: Agents optimizing for success rates, fees, and compliance in real-time based on customer context, geography, and tr ...Read More

471 Views
Jarred Keneally
Jarred Keneally

PayPal Senior Director of Product Management AI Platform • 6mo

This is a great question. Personalization at scale is where AI delivers real ROI. Here's a concrete example from my workflow:I analyzed the tone, style, and grammar of emails from myself, our CTO, and my manager—fed that data into prompts to generate content in their distinct voices. Now I can draft executive communications, technical updates, or stakeholder product updates that sound authentic without starting from scratch every time.Claude Skills are great and I have defined the Claude Brand S ...Read More

468 Views
Loading more…