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Lucy Ye

Lucy Ye

Head of Sales, Services & General Business, Square
About
Hello! My name is Lucy Ye and I've been in the financial tech space for 8 years. I'm currently based in Oakland, CA and am the Outside Sales Director at Square, overseeing our mid-market segment. I've had many years of experience as a Sales Manage......more

Content

Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
In my experience, the best sales candidates are not necessarily people with the most years of sales experience. I've noticed the best sales candidates all have these qualities in common: * Insanely Driven and Hard-Working (folks who are intrinsically motivated to double down on KPIs to excee......Read More
1384 Views
Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
One of my favorite sales interview questions to ask is "Tell me about a time something did not go according to plan in your personal or professional life. What happened and what would you do differently, if anything?" This one's great because it helps the interviewer see if the interviewee is jus......Read More
1294 Views
Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
I always recommend that candidates study the job description carefully. Take a look at the qualifications and skills/experience that the hiring manager wants. Do your best to come up with examples/stories to showcase those desirable skills/experiences in the interview.  If you have time, it ne......Read More
1037 Views
Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
I'm going to include some red flags on resumes since I have already talked about common mistakes people make in sales interviews.  Some resume red flags: * Resume is multiple pages long (people pay most attention to the first half of the resume so if it's very dense, you will lose your au......Read More
999 Views
Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
I believe you're referring to assessing the level of autonomy you will get in the sales role you're interviewing for. In most instances, autonomy and flexibility are given to top performers who consistently hit or exceed their numbers in Sales. It is expected for a manager to be way more prescrip......Read More
853 Views
Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
Common mistakes include: * Focusing on why you want to work at X company, but not why you want Y job (it's arguably more important to show why you're drawn to the role that you will be doing every day rather than just the company you will be joining) * Not having any questions whatsoever......Read More
842 Views
Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
There are many ways to crush your sales interview, but an excellent sales interview usually comes down to 3 core elements -- #1) Preparation #2) Storytelling 3) Self-Reflection.  The best candidates I've interviewed will always come PREPARED to: * Answer why they are interested in the compan......Read More
798 Views
Lucy Ye
Lucy Ye
Square Head of Sales, Services & General BusinessFebruary 23
Some questions I like to ask are: * Tell me about a time you missed your goals. What happened? (Answer should explain why the person missed goal, what lessons they learned from it and how they've been performing since) * What is a piece of critical feedback you've received from a client,......Read More
681 Views
Credentials & Highlights
Head of Sales, Services & General Business at Square
Top Sales Mentor List
Sales AMA Contributor
Top 10 Sales Contributor
Knows About Sales Interviews, Sales Soft and Hard Skills, Developing Your Sales Career