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Manil Vasantha

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VP Customer Success Engineering & Solution Architecture, Oracle
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
Some essential hard skills that are considered must-haves for a customer success leader include: (must have does not necessarily mean now - you can and should be train...Read More
Most Relevant
Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
The best customer success candidates: • Communication skills: The ability to communicate with customers and all stakeholders clearly and effectively. • Customer-centri...Read More
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
Retaining talent is a challenge for any company at any point in time. Customer Success is only a piece of the puzzle. Employees quit because they are unhappy with the ...Read More
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
Communication and mental fortitude are essential soft skills, and Product and Industry knowledge are essential hard skills one must have as a core strength. Customer S...Read More
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
For recent graduates who are interested in entering the field of customer success, there are a few critical pieces of advice to keep in mind: • Gaining relevant experi...Read More
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
Core skills are a combination of both soft and hard skills. Communication skills, analytical skills, problem-solving skills, product knowledge, and inter-departmental ...Read More
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
Even fresh graduates come with some set of soft skills. A good communicator who worked in small groups on projects or even played on a team comes with valuable soft sk...Read More
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
For me personally, the decision was easy. I moved from technical support to Customer Success. They combine in what we deliver called Customer Experience—transitioning ...Read More
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Manil Vasantha
VP Customer Success Engineering & Solution Architecture at Oracle January 17
While it takes many qualities to be a good Customer Success individual, it takes a lot less to become one. You can transition into a Customer Success role from any rol...Read More
Credentials & Highlights
VP Customer Success Engineering & Solution Architecture at Oracle
Customer Success AMA Contributor
Top 10 Customer Success Contributor
Knows About Customer Success Soft and Hard Skills, Customer Experience, Customer Success 30 / 60 ...more