Content
Unity Senior Director, Partner Success, Games • 11mo
As yet, AI hasn't significantly influenced resource allocation in terms of people doing stuff, but we've been able to pivot the focus to be less around finding stuff out,...
1488 Views
Unity Senior Director, Partner Success, Games • 11mo
I'm actually seeing quite fundamental shift in the customer success space as AI starts to take up more room (and this is true across most tech and tech adjacent roles - t...
1343 Views
Unity Senior Director, Partner Success, Games • 11mo
Vibes. While it's easy to use the word of 2025 as a throwaway answer to this "Vibes" is the only way to approach AI strategy, as everything changes so fast! This personal...
1274 Views
Unity Senior Director, Partner Success, Games • 11mo
Very much from the context of AI as an assistant for Customer Success functions rather than a replacement, CS team members should be able to know whether an AI produced o...
1213 Views
Credentials & Highlights
Senior Director, Partner Success, Games at Unity
Top Customer Success Mentor List
Customer Success AMA Contributor
Knows About Customer Success Soft and Hard Skills, Professional Services, Customer Success / Prod...more