How do you handle the challenge of model drift and ensure your AI models remain accurate over time?
For someone who does not know what model drift is, here is the pre-read: Model drift occurs when the performance of a machine learning model degrades over time because the data it was trained on is no longer representative of the real-world data it encounters. Imagine you have a model that predicts the weather. You trained it using data from the past eight years, and it's pretty good at telling you if it will rain tomorrow based on temperature, humidity, and wind speed. This model works well initially because the weather patterns are similar to those in the training data. However, weather patterns might change over time for various reasons, such as climate change. The new weather data coming in doesn't quite match the old data the model was trained on. As a result, the model's predictions become less accurate. This mismatch between the old training data and the new real-world data is what we call model drift.
Here is how we handle model drift:
Continuous Monitoring:
Monitor the model's performance regularly using key metrics such as accuracy, precision, and recall. This helps identify any degradation in performance as early as possible.
Data Collection and Feedback Loops:
Continuously collect new data that reflects current real-world conditions. Implement feedback loops where the outcomes of the model’s predictions are reviewed and fed back into the system
Regular /Automated Retraining:
Retrain the model periodically with the latest data to ensure it adapts to new patterns and trends. This can be done on a scheduled basis (e.g., monthly or quarterly) or triggered by performance degradation or can be done on an automated basis.
This can get more technical as we dive deeper. Happy to answer this question in another forum where this discussion will be more pertinent.
Related Ask Me Anything Sessions
![Meenal Shukla](https://sharebird.com/cdn-cgi/image/width=96,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/740/medium/Meenal1.png?1685040598)
Gainsight Senior Director of Customer Success, Meenal Shukla on AI in Customer Success
Top Customer Success Mentors
![Nicole Alrubaiy](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/787/thumb/avatar.jpeg?1671560007)
![Christine Vienna Knific](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/526/thumb/avatar.jpeg?1670607837)
![Conor Holmes](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/014/106/thumb/avatar.jpeg?1672911804)
![Meenal Shukla](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/740/thumb/Meenal1.png?1685040598)
![Ben Terrill](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/585/thumb/avatar.jpeg?1670967507)
![Brett Milstein](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/577/thumb/avatar.jpeg?1670955808)
![John Brunkard](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/015/955/thumb/WhatsApp_Image_2024-07-04_at_8.19.32_PM.jpeg?1720097215)
![Manil Vasantha](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/554/thumb/avatar.jpeg?1670878382)
![Michael Maday](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/013/744/thumb/avatar.jpeg?1671480300)
![Jessica Haas](https://sharebird.com/cdn-cgi/image/width=128,quality=75,format=auto/https://s3-us-west-2.amazonaws.com/sharebird-production/user_profiles/avatars/000/015/191/thumb/avatar.jpeg?1674681209)