How do we differentiate ourselves in a down market like we are today
3 Answers
Cisco Leader - Strategy & Planning, CX Ops • 8mo
Regardless of the industry you are in, IMHO, the best thing you can do in a down market like this is invest in yourself - through education, training, certifications, and...
1096 Views
Zoom Head of Scaled Customer Success, Onboarding, Learning and Adoption • 2y
Given that it is a broad question, I will narrow it down to customer success roles (my answer will be different if you are in a marketing, PM, Engineering or FP&A rol...
1013 Views
Adobe Head of Customer Success (Asia) | Formerly Sitecore, Red Hat, Symantec, Blue Coat, Intel, Dell, Dialogic • 8mo
Showcase ROI with Metrics: Demonstrate CS’s impact on revenue retention and growth (e.g., “CS cut churn by 5%, saving $500K” or “Upsells added $300K”). Focus on high-val...
389 Views