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How do you ensure alignment between marketing and sales when running multi-channel campaigns?

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Erika Barbosa
Counterpart Marketing Lead | Formerly Issuu, OpenText, WebrootMarch 26

Alignment isn’t a one-time setup — it’s an ongoing process. A few ways to keep things on track:

  • Agree on definitions. What counts as a qualified lead? When does marketing hand off to sales?

  • Share insights in real time. If a campaign is driving great leads (or bad ones), both teams should know immediately.

  • Over-communicate. If you think you’re talking too much about campaign plans, lead quality, and pipeline trends, you’re probably communicating just enough.

When marketing and sales stay tightly connected, multi-channel campaigns become far more effective.

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