Pipeline360 Chief Marketing Officer | Formerly Demandbase, Thomson Reuters • 3y
Build a demand playbook. This forces you to get under the hood on how demand is created at your organization. Map out the entire process from awareness to advocacy, and everything in between. This will help you understand if there are any gaps in the process - for example, is demand gen (or even the organization) only focused on new customer acquisition but doesn't have a process for expanding or retaining? Compare that with the data - digging into conversion rates throughout each stage. I call ...Read More