IBM Product Management • Thu
There are three steps I generally use to evaluate the success of a persona in the product: define the outcome or point in time when a user first experiences value instrument that user first value experience in product validate with user research Defining the outcome is about understanding the "aha" moment for the user in the product. This is the first point where they realize the value of your offering and get the pitch. Example: for a data product easily viewing the data with clear action I ...Read More
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