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Farheen Noorie

Farheen Noorie

Head of Product, Enterprise at Superhuman

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Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 1y

Technical questions are usually asked in a few contexts within a PM Interview. Understanding a PM's experience working with engineers: These questions are usually asked in rounds led by engineering stakeholders. A typical question concerns making a hard prioritization decision due to a technical constraint. A PM is expected to know enough technical details to understand the various choices, their pros and cons, and make prioritization decisions accordingly. Data Analysis and SQL: Most PMs do som ...Read More

3,519 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 2y

That is a hard situation to be in. Here are some options to try Communicate your roadmap to the executive team organized by segments, showcase what you can prioritize for a segment and what you cant with the latter focusing on multiple priorities across various segments being the primary reason why you can't create focus for your team Create a focus segment for a given planning cycle, eg: Q1 on Segment 1, Q2, Segment 2, etc Identifying common use cases across segments Identifying platform featur ...Read More

3,217 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 1y

Ownership of a key business metric/s: Almost all head of product roles involve ownership of one or more key business metrics. Cross-functional partnerships with experience of successfully managing up: As PMs grow in their career, it becomes critical for them to identify the right cross-functional partnerships for their teams, align on common goals and outcomes, and inspire their teams to accomplish said goals. It also includes building skills to manage-up by ensuring C-Staff/leadership visibilit ...Read More

3,142 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 2y

There are lots of frameworks available for prioritization. The key is to find the one that works the best for your product function and the needs of your stakeholders. Most frameworks are directional and product folks should use product sense and intuition to build a roadmap that makes the most sense for their customers and stakeholders. Some things that I consider Business impact Customer painpoint solved, not all customer pain points are equal Investment to build Cost savings for the business ...Read More

3,063 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 2y

How you communicate your roadmaps depends on who you are communicating it to plus the existing processes in your organization. Here are some examples Executive Staff: I have had success in creating decks for E-staff members highlighting the specific items that they are interested in. I have presented these decks in a meeting setting to gather feedback and also setup clear expectations on the Anti Roadmap (What we are not going to do) Stakeholder Teams outside of your group: My favorite is a read ...Read More

2,933 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 2y

This is possibly a good application of the RACI framework to determine which of your stakeholders have influence vs Control Responsible: Think of your product, engineering, and design leadership. They should have the same goals and priorities as you. Hence their feedback as well as endorsement is critical Accountable: These are your working partners, your engineering, product designer, content strategist. You want to create confidence with this group because they are responsible for delivering y ...Read More

2,802 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 2y

Prioritizing only for Sales teams can lead to traps where you are building Product one customer at a time and these products may not speak to each other. On the other hand by not including Sales you will be missing out on a core team that speaks to your customers every day. My recommendation would be to Take Sales and other stakeholders along the journey Conduct joint prioritization sessions with Sales, Customer Success, Strategy, Design and Engineering. Get them up to speed on the strategies yo ...Read More

2,779 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 2y

My strategy would be to either Give them enough context and try again for guidance Change the question So how do you do either of those? Instead of asking for guidance on the roadmap, you can try one or more of the following Is the roadmap too detailed for your C-team? Instead can you get feedback on strategy vs roadmap? Setup sessions with the C Staff where you can present qualitative/quantitative data and the resulting strategy. Encourage discussion and feedback. Then go back to the C-team for ...Read More

2,715 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 4y

Product Management is a bit hard to list skills for because product managers wear so many different hats and each company has a different way on how they think of product management. But I do think there are some broad skills that PMs should have or build as they think of their career.  Hustle - This is the number 1 skill that I look for. If you have this everything else follows or can be built. Empathy - Understanding your customer and being able to put yourselves in their shoes Storytelling - ...Read More

2,307 Views
Farheen Noorie
Farheen Noorie

Superhuman Head of Product, Enterprise • 1y

Here are some of the top attributes I have observed Empathy for the customer: Understanding and describing their customer segment's pain points. This usually comes from a natural curiosity to understand your customer, empathize with their pain points, and be dissatisfied with the status quo to do something about it. Focus on outcomes vs outputs: It's important for PMs to distinguish between outcomes vs outputs for their customers and the business. For, eg, launching 10 experiments in a year is a ...Read More

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