Product Management is a bit hard to list skills for because product managers
wear so many different hats and each company has a different way on how they
think of prod...Read More
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Senior Director of Product Management at Zendesk • April 21
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Senior Director of Product Management at Zendesk • April 21
Usually I would begin with understanding What are the key customer pain points
that I am trying to solve for your customer? Those are my metrics in 9 out of 10
cases W...Read More
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Senior Director of Product Management at Zendesk • April 21
I'd suggest dont split the KPIs. Here is why Product Management and Product
Marketing are two different ways to accomplish the same outcomes. The difference
is one is ...Read More
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Senior Director of Product Management at Zendesk • April 21
Rates: To me without absolute numbers, rates may paint a false picture. Let me
explain with an example. Lets say you have a trial experience for your product
and you a...Read More
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Senior Director of Product Management at Zendesk • April 21
+1 to arbitrary! I think setting goals for both new and existing markets may
feel like excel magic, some numbers that are based on mainly assumptions and the
product m...Read More
Credentials & Highlights
Senior Director of Product Management at Zendesk
Top Product Management Mentor List
Product Management AMA Contributor
Knows About Product Management KPI's